1.1. This Privacy Policy of the Online Store is for informational purposes, which means that it is not a source of obligations for Service Recipients or Customers of the Online Store. The privacy policy primarily contains rules regarding the Administrator’s processing of personal data in the Online Store, including the basis, purposes and duration of personal data processing and the rights of data subjects, as well as information regarding the use of cookies and analytical tools in the Online Store.
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1.2. The administrator of the personal data collected via the Internet Shop is ALBIS MAZUR SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Kalisz (registered office address: ul. Stawiszyńska 10 lok. 2, 62-800 Kalisz and delivery address for the company store: ul. Chotów 24A, 63-460 Nowe Skalmierzyce); entered in the Register of Entrepreneurs of the National Court Register under the KRS number 0000399035; the register court where the company’s records are kept: District Court Poznań – Nowe Miasto I Wilda W Poznaniu, IX Economic Department; share capital in the amount of: PLN 5,000; NIP: 6182139326; REGON: 301944633, e-mail address: info@benehygienic.com and contact telephone number: (1) 627659593 (2) 627513976. – hereinafter referred to as the „Administrator” and being at the same time the Service Provider of the Internet Shop and the Seller.
1.3. Personal data in the Online Store are processed by the Administrator in accordance with applicable laws, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as the „RODO” or „Regulation RODO”. Official text of the RODO Ordinance: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679
1.4. The use of the Online Store, including making purchases, is voluntary. Similarly, the related provision of personal data by the Customer or Client using the Online Store is voluntary, subject to two exceptions: (1) conclusion of contracts with the Administrator – failure to provide, in the cases and to the extent indicated on the website of the Internet Shop and in the Terms and Conditions of the Internet Shop and this privacy policy, personal data necessary for the conclusion and performance of a Sales Contract or an agreement for the provision of Electronic Services with the Administrator, results in the impossibility of concluding such a contract. The provision of personal data in such a case is a contractual requirement, and if the data subject wishes to conclude a given agreement with the Administrator, he/she is obliged to provide the required data. Each time the scope of data required to conclude a contract is indicated beforehand on the website of the Online Store and in the Terms and Conditions of the Online Store; (2) the Administrator’s statutory obligations – providing personal data is a statutory requirement resulting from generally applicable laws imposing an obligation on the Administrator to process personal data (e.g. processing of data for tax or accounting purposes) and failure to provide such data will prevent the Administrator from performing such obligations.
1.5. The controller shall exercise special care to protect the interests of persons whose personal data it processes, and in particular shall be responsible for and ensure that the data it collects are: (1) processed in accordance with the law; (2) collected for designated legitimate purposes and not subjected to further processing incompatible with those purposes; (3) substantively correct and adequate in relation to the purposes for which they are processed; (4) kept in a form that allows identification of the subjects for no longer than necessary to achieve the purpose of the processing; and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by means of appropriate technical or organizational measures.
1.6. Taking into account the nature, scope, context and purposes of the processing, and the risk of violation of the rights or freedoms of natural persons of different probability and severity, the Administrator shall implement appropriate technical and organizational measures for the processing to be carried out in accordance with this Regulation and to be able to demonstrate this. These measures shall be reviewed and updated as necessary. The Administrator shall use technical measures to prevent unauthorized persons from obtaining and modifying, personal data sent electronically.
1.7. All words, phrases and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Store, Electronic Service) shall be understood in accordance with their definition in the Regulations of the Online Store available on the pages of the Online Store.
| Purpose of data processing | Legal basis of data processing | Data storage period |
| Direct marketing | Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – the processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of taking care of the interests and good image of the Administrator, its Online Store and striving to sell Products | The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the statute of limitations for the Administrator’s claims against the data subject on account of the Administrator’s business activities. The statute of limitations is determined by the provisions of law, in particular the Civil Code (the basic statute of limitations for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years).The Administrator may not process data for direct marketing purposes in the event of an effective objection in this regard by the data subject. |
| Marketing | Article 6(1)(a) of the RODO Regulation (consent) – the data subject has consented to the processing of his/her personal data for marketing purposes by the Controller | The data is stored until the data subject withdraws his consent to further processing of his data for this purpose. |
| Customer’s expression of opinion about the concluded Sales Agreement | Article 6(1)(a) of the RODO Regulation – the data subject has consented to the processing of his/her personal data for the purpose of expressing an opinion | The data is stored until the data subject withdraws his consent to further processing of his data for this purpose. |
| Bookkeeping | Article 6(1)(c) of the RODO Regulation in conjunction with Article 74(2) of the Accounting Act, i.e. dated January 30, 2018. (Journal of Laws of 2018, item 395 as amended) – processing is necessary to fulfill a legal obligation of the Administrator | The data is kept for the period required by law mandating the Administrator to keep accounting records (5 years, counting from the beginning of the year following the fiscal year to which the data relates). |
| Determining, asserting or defending claims that the Administrator may assert or that may be asserted against the Administrator | Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of establishing, asserting or defending claims that the Administrator may raise or that may be raised against the Administrator | The data are kept for the period of existence of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims that may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years). |
| Using the website of the Online Store and ensuring its proper operation | Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of running and maintaining the Online Store website | The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the statute of limitations for the Administrator’s claims against the data subject on account of the Administrator’s business activities. The period of limitation is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years). |
| Keeping statistics and analyzing traffic on the Online Store | Article 6(1)(f) of the RODO Regulation (legitimate interest of the Administrator) – processing is necessary for the purposes of the Administrator’s legitimate interests – consisting of statistics and analysis of traffic in the Online Store in order to improve the functioning of the Online Store and increase sales of Products | The data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the statute of limitations for the Administrator’s claims against the data subject on account of the Administrator’s business activities. The period of limitation is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for the Sales Agreement it is two years). |
4.1. For the proper functioning of the Online Store, including the execution of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities (such as a software provider, courier or payment processor). The Administrator only uses the services of such processors who provide sufficient guarantees for the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the RODO Regulation and protects the rights of data subjects.
4.2. Personal data may be transferred by the Administrator to a third country, in which case the Administrator ensures that this will be done with respect to a country providing an adequate level of protection – in accordance with the RODO Regulation, and in the case of other countries, that the transfer will take place on the basis of standard data protection clauses. The controller shall ensure that the data subject has the opportunity to obtain a copy of his/her data. The Administrator shall transfer the collected personal data only in the case and to the extent necessary to fulfill the given purpose of data processing in accordance with this Privacy Policy.
4.3. Transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy – the Administrator transfers data only when it is necessary to achieve the given purpose of personal data processing and only to the extent necessary to achieve it. For example, if the Customer uses personal pickup, his/her data will not be transferred to the carrier cooperating with the Administrator.
4.4. Personal data of Service Recipients and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
4.4.1. carriers / forwarders / courier brokers / entities handling the warehouse and/or shipping process – in the case of a Customer who uses the method of delivery of a Product by mail or courier in the Online Store, the Administrator shall make the collected personal data of the Customer available to the selected carrier, forwarder or broker performing shipments on behalf of the Administrator, and if the shipment is made from an external warehouse – to the entity handling the warehouse and/or shipping process – to the extent necessary to complete the delivery of the Product to the Customer.
4.4.2. entities handling electronic or credit card payments – in the case of a Customer who uses the method of electronic or credit card payments in the Internet Shop, the Administrator shall make the collected personal data of the Customer available to a selected entity handling the above payments in the Internet Shop on behalf of the Administrator to the extent necessary to handle the payment made by the Customer.
4.4.3. provider of an opinion poll system – in the case of a Customer who has agreed to express an opinion about a concluded Sales Agreement, the Administrator shall make the collected personal data of the Customer available to a selected provider of an opinion poll system for concluded Sales Agreements in the Online Store on behalf of the Administrator to the extent necessary for the Customer to express an opinion using the opinion poll system.
4.4.4. service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to conduct its business, including the Online Store and Electronic Services provided through it (in particular, providers of computer software for running the Online Store, e-mail and hosting providers, and providers of business management and technical support software for the Administrator) – the Administrator shall make the collected personal data of the Customer available to the selected provider acting on its behalf only in the case and to the extent necessary to achieve the given purpose of data processing in accordance with this Privacy Policy.
4.4.5. accounting, legal and advisory service providers providing accounting, legal or advisory support to the Administrator (in particular, an accounting office, law firm or debt collection company) – the Administrator shall make the collected personal data of the Client available to the selected provider acting on its behalf only in the case and to the extent necessary to realize the given purpose of data processing in accordance with this Privacy Policy.
4.4.6. providers of social plug-ins, scripts and other similar tools placed on the website of the Online Store that enable the browser of the visitor to the website of the Online Store to retrieve content from the providers of the said plug-ins (e.g., logging in using the login data of a social network) and to transmit the personal data of the visitor to these providers for this purpose, including:
4.4.6.1. Meta Platforms Ireland Ltd. – The Administrator uses Facebook social plug-ins (e.g. Like button, Share button or login using Facebook login details) on the website of the Online Store and therefore collects and shares the personal data of the Customer using the website of the Online Store with Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy policy available here: https://www.facebook.com/about/privacy/ (this data includes information about activities on the Online Store website – including information about the device, sites visited, purchases, ads displayed, and use of services – regardless of whether the Service Recipient has a Facebook account and is logged into Facebook).
4.4.6.2. Google Ireland Ltd. – The Administrator uses Google’s social plug-ins (e.g., logging in with Google login data) on the website of the Online Store, and therefore collects and shares the personal data of the Customer using the website of the Online Store with Google Ireland Ltd. (Gordon House, Barrow Street, Dublin 4, Ireland) to the extent and in accordance with the privacy policy available here: https://policies.google.com/privacy?hl=pl (this data includes information about activities on the website of the Online Store – including information about the device, sites visited, purchases, advertisements displayed and use of services – regardless of whether the Customer has a Google account and is logged into that account
5.1. The RODO Regulation imposes an obligation on the Controller to provide information on automated decision-making, including profiling, as referred to in Article 22 (1) and (4) of the RODO Regulation, and, at least in those cases, relevant information on the modalities of such decision-making, as well as the significance and anticipated consequences of such processing for the data subject. With this in mind, the Administrator provides information on possible profiling in this section of the privacy policy.
5.2. The Administrator may use profiling on the Online Store for direct marketing purposes, but the decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services on the Online Store. The effect of the use of profiling in the Online Store may be, for example, to grant a person a discount, send him/her a discount code, remind him/her of unfinished purchases, send him/her a proposal for a Product that may match the person’s interests or preferences, or offer better conditions compared to the standard offer of the Online Store. Despite the profiling, it is the individual who freely decides whether to take advantage of the discount or better terms received in this way and make a purchase from the Online Store.
5.3 Profiling in the Online Store consists of automatic analysis or prediction of a person’s behavior on the Online Store website, e.g. by adding a specific Product to the shopping cart, browsing the page of a specific Product in the Online Store or by analyzing the previous history of purchases made in the Online Store. The condition for such profiling is that the Administrator has the personal data of the person in question in order to be able to then send him/her, for example, a discount code.
5.4. The data subject has the right not to be subject to a decision that is based solely on automated processing, including profiling, and that produces legal effects on the person or similarly significantly affects the person.
6.1. Prawo dostępu, sprostowania, ograniczenia, usunięcia lub przenoszenia – The data subject has the right to request from the Controller access to his/her personal data, rectification, erasure (“right to be forgotten”) or restriction of processing, and has the right to object to processing, and has the right to portability of his/her data. The detailed conditions for exercising the rights indicated above are indicated in Articles 15-21 of the RODO Regulation.
6.2. Prawo do cofnięcia zgody w dowolnym momencie – a person whose data is processed by the Administrator on the basis of expressed consent (pursuant to Article 6(1)(a) or Article 9(2)(a) of the RODO Regulation), that person has the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.
6.3. Prawo wniesienia skargi do organu nadzorczego – The person whose data is processed by the Administrator has the right to lodge a complaint to the supervisory authority in the manner and mode specified in the provisions of the RODO Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Office for Personal Data Protection.
6.4. Prawo do sprzeciwu – The data subject has the right to object at any time – on grounds relating to his or her particular situation – to the processing of personal data concerning him or her based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling under these provisions. In such a case, the controller shall no longer be allowed to process such personal data, unless the controller demonstrates the existence of compelling legitimate grounds for the processing overriding the interests, rights and freedoms of the data subject, or grounds for establishing, asserting or defending claims.
6.5. Prawo do sprzeciwu dot. marketingu bezpośredniego – if personal data is processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her for such marketing, including profiling, to the extent that the processing is related to such direct marketing.
6.6. In order to exercise the rights referred to in this section of the privacy policy, you may contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator’s address indicated at the beginning of the privacy policy or by using the contact form available on the website of the Online Store.
| Due to their provider: | Due to their period of storage on the device of the person visiting the website of the Online Store: | Due to the purpose of their use: |
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| In Chrome browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the “Cookies” tab. | In Firefox browser: (1) in the address bar, click on the shield icon on the left, (2) go to the “Allowed” or “Blocked” tab, (3) click on the box “Inter-site tracking cookies”, “Social network tracking elements” or “Content with tracking elements” | In Internet Explorer: (1) click the “Tools” menu, (2) go to the “Internet Options” tab, (3) go to the “General” tab, (4) go to the “Settings” tab, (5) click the “View Files” box |
| In Opera browser: (1) in the address bar click on the padlock icon on the left, (2) go to the “Cookies” tab. | In the Safari browser: (1) click on the “Preferences” menu, (2) go to the “Privacy” tab, (3) click on the “Manage site data” box. | Regardless of the browser, using the tools available at, for example:https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/ |
7.6. The settings of your web browser regarding cookies are important from the point of view of your consent to the use of cookies by our Online Store – in accordance with the regulations, such consent can also be expressed through the settings of your web browser. Detailed information on how to change the settings for Cookies and how to delete them yourself in the most popular web browsers is available in the help section of your web browser and on the following pages (just click on the link):
in Chrome
in Firefox
in Internet Explorer
in Opera
in Safari browser
in Microsoft Edge browser
7.7. The Administrator may use services in the Online Store:
7.7.1. Google Analytics, Universal Analytics provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).
7.7.1.1. Gromadzone dane przetwarzane są w ramach powyższych usług do generowania statystyk pomocnych w administrowaniu Sklepu Internetowego i analizie ruchu w Sklepie Internetowym. Dane te mają charakter zbiorczy. Administrator korzystając z powyższych usług w Sklepie Internetowym gromadzi takie dane jak źródła i medium pozyskania osób odwiedzających Sklep Internetowy oraz sposób ich zachowania na stronie Sklepu Internetowego, informacje na temat urządzeń i przeglądarek z których odwiedzają stronę, IP oraz domenę, dane geograficzne oraz dane demograficzne (wiek, płeć) i zainteresowania.
7.7.1.2. Możliwe jest zablokowanie w łatwy sposób przez daną osobę udostępniania do Google Analytics informacji o jej aktywności na stronie Sklepu Internetowego – w tym celu można na przykład zainstalować dodatek do przeglądarki udostępniany przez firmę Google Ireland Ltd. dostępny tutaj: https://tools.google.com/dlpage/gaoptout?hl=pl.
7.7.1.3 In connection with the possibility of the Administrator’s use of advertising and analytical services provided by Google Ireland Ltd. in the Online Store, indicates that full information about the principles of processing of data of visitors to the Online Store (including information stored in cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at:
https://policies.google.com/
technologies/partner-sites.
7.7.2. Meta Pixel provided by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland).
7.7.2.1. Usługa ta pomaga Administratorowi mierzyć skuteczność reklam oraz dowiadywać się, jakie działania podejmują odwiedzający sklep internetowy, a także wyświetlać tym osobom dopasowane reklamy.
7.7.2.2. Zarządzanie działaniem Meta Pixel jest możliwe poprzez ustawienia reklam w swoim koncie na portalu Facebook.com: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
7.7.2.3. W związku z możliwością korzystania przez Administratora w Sklepie Internetowym z usług reklamowych i analitycznych dostarczanych przez Meta Platforms Ireland Limited, Administrator wskazuje, że pełna informacja o zasadach przetwarzania danych osób odwiedzających Sklep Internetowy (w tym informacji zapisanych w plikach Cookies) przez Meta Platforms Ireland Limited znajduje się w polityce prywatności usług Meta dostępnej pod adresem internetowym: https://www.facebook.com/privacy/policy/?entry_point=facebook_help_center_ig_data_policy_redirect.
7.7.3. Hotjar provided by Hotjar Limited (Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta).
7.7.3.1. Usługa ta pomaga Administratorowi dowiadywać się, jakie działania podejmują odwiedzający sklep internetowy, a także dokonywać optymalizcji ścieżki zakupowej.
7.7.3.2. Zarządzanie działaniem Hotjar możliwe jest na przykład poprzez zainstalowanie dodatku do przeglądarki udostępniany przez firmę Hotjar Ltd. dostępny tutaj: https://www.hotjar.com/policies/do-not-track/
7.7.3.3. W związku z możliwością korzystania przez Administratora w Sklepie Internetowym z usług reklamowych i analitycznych dostarczanych przez firmę Hotjar Limited Administrator wskazuje, że pełna informacja o zasadach przetwarzania danych osób odwiedzających Sklep Internetowy (w tym informacji zapisanych w plikach Cookies) przez Hotjar Limited znajduje się w polityce prywatności dostępnej pod adresem internetowym https://www.hotjar.com/tour.
7.7.4 Microsoft Clarity provided by Microsoft Corporation (Computershare, 150 Royall St., Suite 101 Canton, MA 02021 United States of America).
7.7.4.1. Usługa ta pomaga Administratorowi dowiadywać się, jakie działania podejmują odwiedzający sklep internetowy, a także dokonywać optymalizcji ścieżki zakupowej.
7.7.4.2. Szczegółowe informacje na temat Microsoft Clarity dostę bpne są pod następującym adresem internetowym: https://learn.microsoft.com/en-us/clarity/faq.
7.7.4.3. W związku z możliwością korzystania przez Administratora w Sklepie Internetowym z usług reklamowych i analitycznych dostarczanych przez Microsoft Corporation, Administrator wskazuje, że pełna informacja o zasadach przetwarzania danych osób odwiedzających Sklep Internetowy (w tym informacji zapisanych w plikach Cookies) przez Microsoft Corporation znaleźć pod następującym adresem internetowym: https://privacy.microsoft.com/pl-pl/privacystatement.
8.1. The online store may contain links to other websites. The Administrator urges you, when you go to other sites, to read the privacy policy established there. This privacy policy applies only to the Administrator’s Online Store.
Customer Service
Bene Hygienic
Contact
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